Last June, a Binance user filed a lawsuit claiming he was unable to withdraw funds from the exchange as a matter of urgency.. The plaintiff claims that at some point he developed an acute pain in his stomach, and he urgently needed funds to pay for medical services. When the Brazilian attempted to withdraw about $14,500 of his crypto assets from the exchange, the platform only apologized for the temporary inconvenience. At that time, Binance just suspended making deposits with certain crypto assets and their withdrawal in Brazil.
The marketplace had to take action after Capitual, a payment provider in Brazil, stopped processing Binance orders. The exchange is required by the Central Bank of Brazil to comply with updated anti-money laundering procedures.. Given the situation, Binance has announced that it will sue Capitual for service suspension. Capitual, in turn, reported that the Binance exchange failed to adapt its platform to comply with the new legal requirements.
Judge Rafael Almeida Moreira de Souza ruled in favor of plaintiff. According to the court order, the exchange is obliged to complete all withdrawal requests of the client, as well as pay him 10,000 Brazilian reais (about $2,000) as compensation.
“The funds were necessary to support the life of the plaintiff. The victim must receive compensation for moral damages. This will serve as a punishment for the offender so that such situations do not happen again, ”the judge said.
Last March, Binance announced it was preparing to acquire Sim;paul Investimentos, a regulated Brazilian brokerage firm.. A few months ago, the exchange shared plans to open two new offices in Rio de Janeiro and Sao Paulo.