On March 17th, the OKX cryptocurrency exchange experienced a temporary system failure, which was quickly resolved by the technical team.
The platform’s security experts explained on Twitter that the issue was caused by intermittent server problems, but they were able to restore the platform’s functionality within half an hour.
The exchange team apologized for the inconvenience caused and assured users that their funds were safe. If any discrepancies were noticed, they asked users to contact the support team.
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Unfortunately, this is not the first time that OKX has experienced technical problems. In December 2022, clients were unable to withdraw funds due to technical errors caused by the unavailability of the Alibaba Cloud service.
The issue was resolved the following day, and the exchange resumed normal operations. However, OKX had presented a Proof of Reserve Report (PoR) at the end of the previous year to provide clients with the assurance that their funds were secure.